How to Use VivaValet's Help CenterUpdated 8 months ago
Welcome to the VivaValet Help Center!
We’ve designed this space to make it easy for you to find the information you need—whether you’re an older adult or a family member managing care.
1. Search Bar
At the top of the page, you’ll find the Search Bar.
- How to Use It: Type in keywords or questions related to your issue.
- Quick Suggestions: As you type, related articles and sections will automatically appear to help guide you to the right resource.
2. Categories and Sections
Our Help Center is organized into Categories and Sections for easy navigation.
- Categories: Broad topics like "Services," "Troubleshooting," and "Corporate Partner Guide."
- Sections: Within each category, you’ll find sections covering specific topics and detailed articles.
How to Browse:
- Click on a category to view the available sections and articles within.
3. Reading Articles
Click on any article title to read the full content.
- Links to Related Articles: Some articles include links to related topics or FAQs, giving you a more comprehensive understanding.
4. Interactive Guides and Videos (Coming Soon)
We’re working on adding tutorial videos and step-by-step visual guides to make using VivaValet even easier. These will demonstrate how to navigate services, book appointments, and more.
5. Contact Us
If you need more personalized assistance, click the ‘Submit a Request’ link to contact our support team directly.
- What to Include: Provide your name, email, and a detailed description of your inquiry.
- Our Response: A member of our support team will get back to you promptly.
6. Feedback and Suggestions
Your feedback helps us improve!
- If you find an article helpful or have suggestions for improvement, please let us know by using the feedback options provided on each page.
The VivaValet Help Center is here to guide you through every step, from booking a service to troubleshooting an issue. Whether you’re seeking quick answers or detailed support, we’ve got you covered.
Feel free to explore, and don’t hesitate to contact us if you need help!