How We Handpick and Train Our Service Partners

At VivaValet, our top priority is ensuring the safety and quality of the services provided to older adults. Here's how we carefully select and train our Service Partners to meet the highest standards:

1. Trustworthy & Reliable

Our Service Partners are insured and bonded, offering protection and assurance for you and your loved ones.
We prioritize safety and reliability, so you can feel confident in the services provided.

2. Verified & Professional

We conduct thorough background checks to ensure each Service Partner is qualified and trustworthy.
Our Service Partners are well-trained professionals with proven expertise in their field.

3. Established & Reputable

Our Service Partners come from experienced, reputable businesses with high online ratings and a history of delivering quality service.
They are members of the community, providing hyperlocal services to maintain trust and accountability.

4. VivaValet Trained

Each Service Partner completes VivaValet’s 7 modules of Quality Care Training, designed specifically for working with older adults.
This training ensures they understand the unique needs of older adults and deliver services with compassion, care, and professionalism.

5. Tried & Tested

Before activating a Service Partner in our system, they undergo trial testing to ensure they meet our quality standards.
We observe their performance in real-life scenarios to verify they consistently provide high-quality service.

We take these steps to ensure the services you book through VivaValet are trustworthy, reliable, and performed by professionals who understand the unique needs of older adults.

Need More Information?

If you have any questions or concerns about our safety protocols or the training of our Service Partners, please don’t hesitate to contact us.