Privacy and Data ProtectionUpdated 7 months ago
At VivaValet, safeguarding your personal information is a top priority. We are committed to protecting your privacy and ensuring that your data is secure. Here’s how we handle your information:
1. Data Collection
- Personal Information: We collect personal details such as your name, email address, phone number, and payment information to provide and manage our services.
- Service Information: We gather details related to your service requests and bookings to ensure accurate and timely service delivery.
2. Data Usage
- Service Provision: Your information is used to process bookings, manage service requests, and communicate with you regarding your services.
- Account Management: We use your data to maintain and update your account, including handling any support requests or changes.
- Improvement and Communication: Your feedback and service history help us enhance our services and communicate important updates or offers.
3. Data Protection
- Encryption: All sensitive data, including payment information, is encrypted using advanced security protocols to prevent unauthorized access.
- Access Controls: Access to personal data is restricted to authorized personnel only. We implement strict access controls and authentication measures.
- Secure Storage: Your data is stored in secure servers with physical and technical safeguards to protect against data breaches and unauthorized access.
4. Third-Party Disclosure
- Service Providers: We may share your information with third-party service providers who assist us in delivering services, such as payment processors and technical support. These partners are bound by confidentiality agreements.
- Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of VivaValet, our users, or others.
5. Your Rights
- Access and Correction: You have the right to access and update your personal information. You can request to view or correct your data through your account settings or by contacting us directly.
- Data Deletion: You can request the deletion of your personal data if it is no longer necessary for the purposes for which it was collected. We will honor such requests in accordance with legal requirements.
6. Privacy Policy Updates
- Review and Changes: Our Privacy Policy may be updated periodically. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
- Notification: Significant changes to our Privacy Policy will be communicated to you through email or notifications within the VivaValet platform.
Need Assistance?
If you have any questions or concerns about our privacy practices or data protection, please contact us at [email protected]. We are here to assist you and ensure that your information is handled with the utmost care.
ta is protected, privacy policies, and managing privacy settings.