Installing the VivaValet App for Service Partners

As a VivaValet service partner, using the VivaValet app will help you manage job requests, update job statuses, and communicate with clients directly from your mobile device. This guide will walk you through the steps to install the VivaValet app on your phone as a service partner.

Step 1: Open the App Store

For iPhone Users:
- Open the App Store on your iPhone.
For Android Users:
- Open the Google Play Store on your Android device.

Step 2: Search for VivaValet - Service Partner

Search:
- In the search bar, type VivaValet Service Partner to find the dedicated app for service partners.
Locate the App:
- Look for the official VivaValet Service Partner app with the VivaValet logo.

Step 3: Download and Install

Download:
- Tap the Download or Install button next to the VivaValet Service Partner app.
Wait for Installation:
- Wait for the app to download and install on your device.

Step 4: Open the App

Launch the App:
- After installation, tap Open to launch the app.
Sign In with Your Service Partner Account:
- Use the credentials provided to you during your service partner onboarding to sign in.

Step 5: Grant Permissions

Allow Notifications:
- The app may request permission to send job updates and notifications. Allow notifications to stay updated on job assignments and service requests.
Location Access:
- Allow the app to access your location so it can track your job progress and arrival times accurately.

Step 6: Begin Using the App

Manage Jobs:
- Once logged in, you can view, accept, or reject service requests and manage job statuses (e.g., Start Job, In Progress, Complete).
Update Job Status:
- Use the app to update your job progress, track time, and submit additional charges (if applicable) with supporting receipts.

The VivaValet Service Partner app is your go-to tool for managing jobs and ensuring smooth communication with clients. If you encounter any issues or need help, contact VivaValet support for assistance.