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VivaValet - Trusted Services for Seniors logo

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Service Partners Guide

Essential guides for service partners to manage jobs, staff, and client interactions seamlessly through the VivaValet platform, ensuring top-quality service delivery.

How to Become a VivaValet Service Partner

VivaValet is always looking for dedicated and skilled service partners to join our network. If you’re interested in becoming a service partner and providing top-quality services, this guide will walk you through the process. Becoming a service partne

How to Add Staff as a Service Partner

Managing your team is an essential part of ensuring successful service delivery. This guide will walk you through the steps to add new staff members to your service partner account in VivaValet. Navigate to the "Staff" Menu:. Click on "Add Staff":. U

How to Fulfill a Service Request

As a Service Partner with VivaValet, efficiently managing and fulfilling service requests is crucial. This guide will help you navigate the process of accepting, assigning, and updating jobs using both the web admin page and the SP mobile app. View J

Best Practices for Delivering Exceptional Service

At VivaValet, our goal is to provide every customer with an exceptional experience. As a service partner, your role is crucial in achieving this standard. Here are some best practices to help you deliver top-notch service every time.

Installing the VivaValet App for Service Partners

As a VivaValet service partner, using the VivaValet app will help you manage job requests, update job statuses, and communicate with clients directly from your mobile device. This guide will walk you through the steps to install the VivaValet app on